FAQ

Can I make a reservation for a bicycle rental?

All of our bicycle rentals are on a first come first serve basis. Please contact Cycle BC in advance if you are planning a group event, birthday parties or a corporate event, so that we can decide how to best serve you.

Applies to: bicycles
Can I store my luggage at your shop while I’m on rental?

Yes, we offer secure storage for anything you would like to leave behind, free of charge. As well, you can ship luggage to our office in advance of your rental to save money on your flight.  Please contact us if you would like to take advantage of this service.

Applies to: motorcycles, scooters, bicycles, tours
Can you deliver the bike to my hotel?

We cannot deliver equipment to your hotel. We require that the renter, and if applicable, the passenger are present at the time of rental to fill out contracts. While you are at the shop we can outfit you with proper fitting riding gear, and make any adjustment to the bike so you can have the best experience possible.

Applies to: motorcycles, scooters, bicycles, tours
Do you have late night drop offs?

We do not have late night drop offs. We require that a Cycle BC employee is present to check you in, and to perform a thorough inspection of the equipment.  We also want to ensure that you have had a great trip!

Applies to: motorcycles, scooters, bicycles, tours
Do you offer discounts for groups?

Please contact Cycle BC in advance if you are planning a group event, birthday parties or a corporate event, so that we can decide how to best serve you. You can also check out our promotions sections (motorcycle/scooter/bicycle) for other great deals. 

Applies to: motorcycles, scooters, bicycles
Do you offer discounts?

Check out our promotions (motorcycle/scooter/bicycle) to see what special deals we are currently offering.  As well, you can sign up for our facebook page for additional special deals.

Applies to: motorcycles, scooters, bicycles
How old do I need to be to rent?

Motorcycles: We require that you are at least 21 years of age to rent. If you are under 21 please contact Cycle BC and under certain circumstances you may be able to rent. 

Scooters & Bicycles: In order to rent you need to be at least 19 years of age. If you are between the ages of 16-18 you can still rent but we require that you have a legal parent or guardian present at the time of rental.

Applies to: motorcycles, scooters, bicycles, tours
What are your business hours?

Given the nature of our business, our hours do change throughout the year.  Our hours of operation at listed on our locations page.

Applies to: motorcycles, scooters, bicycles, tours
What should I bring?

All you need to rent a bicycle is a credit card and a piece of ID.  We provide you with the bike, helmet, tire repair kit and maps!

Applies to: bicycles
Where should I ride?

Check out our suggested rides page for trip and route ideas. Feel free to ask Cycle BC if you need help planning a route for your trip.

Applies to: motorcycles, scooters, bicycles

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